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Terms of Use

Last updated: 3/24/2026

1. Agreement to Terms

By accessing or using HitVault, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use License

Permission is granted to temporarily access the materials on HitVault for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose
  • Attempt to decompile or reverse engineer any software contained on HitVault
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

3. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You must be at least 18 years of age to create an account or use HitVault. By creating an account, you represent and warrant that you are 18 years of age or older. If we discover or have reason to believe that an account holder is under 18, we reserve the right to immediately suspend or terminate the account and delete any associated data without notice. HitVault is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA).

4. User Content

You retain all rights to any content you submit, post, or display on or through HitVault. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with the service.

5. Prohibited Activities and Community Standards

5a. General Prohibited Activities

You agree not to use HitVault for any illegal purpose, to violate any laws in your jurisdiction, to infringe upon the rights of others, to interfere with or disrupt the service, or to attempt to gain unauthorized access to any part of the service or its infrastructure.

5b. Harassment and Abusive Conduct

You agree not to engage in any conduct that is threatening, abusive, or harmful toward other users or HitVault staff. This includes, but is not limited to:

  • Sending unsolicited, repeated, or unwanted messages to other users
  • Threatening, intimidating, or attempting to coerce any person
  • Posting or sharing content that is intended to demean, humiliate, or harm a specific individual
  • Engaging in targeted harassment campaigns against any user or group of users
  • Stalking or attempting to track the physical location or personal identity of another user without their consent

5c. Hate Speech and Discriminatory Content

You agree not to post, share, or transmit any content that promotes, glorifies, or incites hatred, discrimination, or violence against any person or group on the basis of race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, age, or any other protected characteristic. This prohibition applies to user-generated content, usernames, avatars, and any other content you submit to the platform.

5d. Impersonation

You agree not to impersonate any person or entity, including but not limited to:

  • Other HitVault users
  • HitVault staff, moderators, or administrators
  • Public figures or celebrities
  • Any business, brand, or organization

This prohibition includes creating usernames, avatars, or profile content designed to mislead other users into believing they are interacting with someone other than you. HitVault reserves the right to reclaim or require changes to any username that violates this provision.

5e. Spam and Unsolicited Commercial Activity

You agree not to:

  • Post repetitive, irrelevant, or low-quality content designed to flood the platform or disrupt other users' experience
  • Send bulk or unsolicited commercial messages to other users through any feature of the service
  • Promote, advertise, or solicit the purchase of third-party products or services without prior written authorization from HitVault
  • Use automated tools, bots, or scripts to interact with the platform, generate content, or accumulate HitPoints or giveaway entries

5f. Harmful and Illegal Content

You agree not to post, share, upload, or transmit any content that:

  • Is obscene, pornographic, or sexually explicit
  • Depicts or promotes violence, self-harm, or harm to others
  • Exploits, endangers, or sexualizes minors in any way
  • Constitutes or facilitates illegal activity of any kind
  • Contains malware, viruses, or any malicious code designed to disrupt or damage systems
  • Violates the intellectual property rights of any third party

5g. Content Moderation and Reporting

HitVault reserves the right, but is not obligated, to monitor, review, remove, or restrict any user content or account activity that we determine, in our sole discretion, violates these Community Standards or is otherwise harmful to the platform or its users. We may act on reported content without prior notice to the user who posted it.

If you encounter content that you believe violates these standards, you may report it by contacting us at support@hitvaulthq.com with a description of the content and its location on the platform. We will review reports in good faith but cannot guarantee a specific response time or outcome for every report submitted.

Content removal and account action decisions made under this section are subject to the appeals process described in Section 6f.

6. Account Termination and Suspension

6a. Voluntary Termination

You may close your HitVault account at any time by sending a written request to support@hitvaulthq.com with the subject line "Account Deletion Request." Upon verified receipt, we will begin the closure process according to the timeline in Section 6d. Voluntary closure is permanent and cannot be undone after the described deletion window.

Before submitting a deletion request, we strongly recommend you:

  • Review and redeem any outstanding HitPoints balance, as all HitPoints are permanently forfeited and not recoverable after closure
  • Check any active giveaway entries, which will be voided when the account is closed
  • Download or save any content or data you wish to retain, as it will no longer be accessible after deletion

6b. Involuntary Suspension or Termination

HitVault reserves the right, at our sole discretion and with or without notice, to suspend, restrict, or permanently terminate your account if we determine that:

  • You have violated any provision of these Terms of Use, including but not limited to Section 5 (Prohibited Activities)
  • You have infringed or repeatedly infringed the intellectual property rights of others, as detailed in Section 7 (Copyright Policy and DMCA)
  • You have provided false, inaccurate, or misleading information during account registration or later use
  • You are found to be under 18 years old, in violation of Section 3’s age requirement
  • Your usage of the service exposes HitVault or its users to legal liability or reputational harm
  • We are required to do so per law, regulation, court order, or law enforcement request
  • You have engaged in fraudulent activity related to giveaways, HitPoints, transactions, or any features of the service
  • Your account has been inactive for 24 months continuously, in which case we will provide 30 days advance notice to your registered email before closure

6c. Suspension Prior to Termination

For certain alleged violations, we may suspend your account as an initial step. During a suspension:

  • You cannot access your account or use the service
  • Your HitPoints balance is frozen, not immediately forfeited
  • Active giveaway entries are placed on hold pending the review
  • We will notify you at your registered email address where legally and operationally possible

If the account is reinstated, frozen HitPoints and valid giveaway entries will be restored where practicable. If the suspension leads to permanent termination, the forfeiture terms in Section 6e will apply.

6d. Post-Termination Data Handling

Upon account termination, your data will be handled according to our Privacy Policy (Section 8, Data Retention). In summary:

  • Account and profile data are deleted within 30 days of confirmed closure, subject to a brief recovery window below
  • Transaction and financial records are retained for 7 years to comply with applicable law
  • Anonymized or aggregated data (not personally identifiable) may be kept indefinitely for analytics
  • Data under legal hold are retained until the matter is resolved

Recovery Window: For voluntary deletion requests, your account data remains recoverable for 30 days before permanent deletion. To reverse within this window, contact support@hitvaulthq.com with the subject "Account Recovery Request." After 30 days, deletion is permanent and irreversible. No recovery window exists for accounts terminated for cause in Section 6b.

6e. Forfeiture of HitPoints and Giveaway Entries

Upon permanent account termination:

  • All HitPoints are immediately and permanently forfeited—no compensation or substitute provided
  • All active giveaway entries are voided; you will not receive any prizes associated with these entries
  • HitVault has no obligation to provide cash, credit, or other substitute value for forfeited HitPoints or voided entries

If your account was terminated for cause under Section 6b and you believe this was an error, you may file an appeal as outlined in Section 6f. HitPoints and entries will remain forfeited during appeal and will only be restored if termination is reversed in your favor.

6f. Appeals Process

If you believe your account was suspended or terminated in error, submit a written appeal within 30 days of the notice to support@hitvaulthq.com with the subject "Account Termination Appeal." Your appeal should include:

  • Your account username and registered email address
  • Date of suspension or termination notice
  • A clear explanation of why you believe the action was an error
  • Any supporting documentation or evidence

Appeals are reviewed and responded to within 14 business days of receipt. Our decision is final. Submission does not guarantee reinstatement and does not pause or reverse data deletion already underway per Section 6d.

6g. Survival of Terms

Closing your account does not affect provisions of these Terms that are meant to survive termination. The following sections remain effective after account closure: Section 4 (User Content), Section 7 (Copyright Policy and DMCA), Section 9 (Disclaimer), Section 10 (Limitations), Section 14 (Governing Law), and any payment obligations or liabilities incurred before termination.

8. Giveaways and HitPoints™

HitVault may offer giveaways in which eligible users can enter for a chance to win prizes. The following terms apply to giveaways and to the points system used in connection with the service.

HitPoints™

HitPoints™ are a rewards currency that may be earned or used within HitVault in accordance with our then-current rules and features. HitPoints™ are non-transferrable, may not be sold or exchanged, and have no cash value. HitPoints™ are not a substitute for real currency and cannot be redeemed for cash. We may change how HitPoints™ are earned, used, or valued at any time, and we may discontinue the HitPoints™ program with reasonable notice where required by applicable law.

Giveaway Entries; No Purchase Necessary

During the duration of an active giveaway, all eligible users receive one (1) free entry per calendar day. No purchase or payment of any kind is required to obtain the free daily entry during the available giveawaydates. Additional entries may be available in exchange for points as described on the giveaway page; such optional use of points is at your discretion and does not affect the availability of the free daily entry.

Odds; Winner Selection

Odds of being selected as a winner depend on the total number of eligible entries received for that giveaway. One winner is typically selected at random from all entries after the giveaway end date. Additional eligibility, entry limits, start and end dates, and prize details for each giveaway may be described on the applicable giveaway page and in any official rules we publish for that promotion.

Giveaways are void where prohibited by law. We reserve the right to cancel, suspend, or modify any giveaway and to interpret these terms and any giveaway-specific rules in our sole discretion. By entering a giveaway, you agree to these terms and to any additional official rules for that giveaway.

9. Disclaimer

The materials on HitVault are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

10. Limitations of Liability

10a. Liability Cap

To the fullest extent permitted by applicable law, HitVault's total cumulative liability to you for any claims arising out of or related to these Terms of Use, your use of the service, or any content or features available through the service shall not exceed the greater of:

  • One hundred dollars ($100.00 USD), or
  • The total amount of fees actually paid by you to HitVault in the twelve (12) months immediately preceding the event giving rise to the claim

This cap applies regardless of the legal theory under which the claim is brought, whether in contract, tort, negligence, strict liability, or otherwise, and whether or not HitVault has been advised of the possibility of such damages.

10b. Exclusion of Consequential Damages

To the fullest extent permitted by applicable law, in no event shall HitVault or its officers, directors, employees, agents, affiliates, or suppliers be liable for any:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, data, business, or goodwill
  • Cost of substitute goods or services
  • Damages arising from unauthorized access to or alteration of your data
  • Damages arising from the use or inability to use the service, including any interruption or cessation of service

This exclusion applies even if HitVault has been advised of the possibility of such damages and even if any limited remedy provided herein is found to have failed its essential purpose.

10c. Carve-Outs

The limitations set forth in Sections 10a and 10b do not apply to:

  • Damages arising from HitVault's gross negligence or willful misconduct
  • Damages arising from HitVault's fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded or limited under applicable law, including applicable consumer protection statutes
  • Death or personal injury caused by HitVault's negligence

10d. Essential Basis

You acknowledge that the limitations of liability set forth in this section reflect a reasonable and fair allocation of risk between you and HitVault, and that HitVault would not provide the service on the terms set forth herein without these limitations. These limitations are a fundamental element of the basis of the bargain between you and HitVault.

11. Accuracy of Materials

The materials appearing on HitVault could include technical, typographical, or photographic errors. We do not warrant that any of the materials on our website are accurate, complete, or current.

12. Links

We have not reviewed all of the sites linked to our website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by HitVault of the site. Some outbound links may contain affiliate codes. Prices and availability may vary and are subject to change. As an Amazon Associate the site may earn a small commission from qualifying purchases.

13. Modifications to These Terms

13a. Right to Modify

HitVault reserves the right to revise, update, or replace these Terms of Use at any time. All changes become effective upon posting to this page unless a later effective date is specified. Your continued use of the service following the posting of revised Terms constitutes your acceptance of those changes.

13b. Notice of Material Changes

For changes that we determine, in our reasonable judgment, to be material—including changes that affect your rights, your financial obligations, how your personal data is handled, or the core features of the service—we will provide advance notice by:

  • Sending an email notification to the address associated with your account at least 30 days before the changes take effect
  • Posting a prominent notice on the HitVault website for the duration of the notice period
  • Where required by applicable law, obtaining your affirmative re-acknowledgment of the updated terms before you continue using the service

13c. What Constitutes a Material Change

For purposes of this section, material changes include but are not limited to:

  • Changes to the liability limitations in Section 10
  • Changes to the governing law or dispute resolution provisions in Section 14
  • Changes to how HitPoints are earned, valued, or redeemed that adversely affect existing users
  • Changes to data handling practices that affect the rights described in our Privacy Policy
  • The introduction of fees or charges where none previously existed
  • Changes to the account termination or suspension provisions in Section 6

13d. Non-Material Changes

We may make non-material changes—such as corrections to typographical errors, clarifications that do not alter the substance of any provision, or updates to contact information—without advance notice and without those changes constituting a material modification. The "Last updated" date at the top of this page will be updated to reflect any change, material or otherwise.

13e. Rejection of Changes

If you do not agree with a material change, you may close your account before the effective date of the change in accordance with the voluntary termination procedure described in Section 6a. Continued use of the service after the effective date of any change constitutes your acceptance of the revised terms.

14. Governing Law

These terms and conditions are governed by and shall be interpreted in accordance with the laws of the State of Oregon, without giving effect to any choice or conflict of laws provision or rule (whether of the State of Oregon or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Oregon. All legal actions shall be initiated in Multnomah County Circuit Court or the United States District Court for the District of Oregon.

15. Contact Us

If you have any questions about these Terms, please contact us:

support@hitvaulthq.com