Frequently Asked Questions
For context on net ROI and fees, see how ROI is calculated, the ROI calculator, and the TCG investing glossary.
HitVault is for tracking your TCG collection as a portfolio: sealed products and singles. Log what you paid and quantities, pull in market prices, and see returns with selling costs in the picture, so you are not comparing sticker prices to your cost basis alone.
Sealed inventory such as booster boxes, ETBs, and bundles, plus individual cards. Same hobby, different storage math: case quantity vs binder rows. HitVault handles both in one portfolio.
We compare your all-in cost (purchase price plus whatever you choose to count, like tax or inbound shipping) to current market estimates for sealed products and singles. Net figures fold in typical selling fees and shipping so you see what you would likely pocket after an exit, not just list price minus cost.
Final value fees, payment processing, optional listing upgrades. Then shipping, supplies, and your time. If you skip those when you run the math, profit looks bigger than it is.
You enter acquisition cost and can use net-style views so a big marketplace print does not look like money in your pocket. We do not know your exact fee tier on every venue; that still depends on where you sell and your seller status.
We pull prices from marketplace data for sealed products and singles, refresh on a schedule, and chart trends next to what you own. You see movement over days and weeks, not one frozen snapshot.
On a recurring schedule. Active sets may refresh more often than obscure SKUs. The product page shows when the number you are looking at was last updated.
Major lines including Magic: The Gathering, Pokémon, One Piece, and others you will see when you browse sealed products and singles. New sets land as we add them. If something is missing, it is usually because it is not in the catalog yet.
Yes. HitVault supports sealed inventory such as boxes, cases, and bundles, plus singles. Organize both in collections and see portfolio-level returns across your holdings.
There is a free tier with core tracking. Paid plans add heavier analytics, automation, and reporting. Check Pricing for what is included right now.
Free covers the basics: what you own and how it is performing. Premium raises limits and adds deeper analytics, priority support, scheduled email digests, and more monitoring options. The line-by-line list is on Pricing.
Sign in, open Collections, create or pick one, search the catalog for sealed products or individual cards, then add cost, quantity, and purchase date. Returns are measured from that basis, not from a guess.
Yes. Turn a collection public and share the link. Private ones stay visible only to your account.
We blend marketplace listings and smooth obvious outliers. What you actually clear still depends on timing and venue. Treat the numbers as a rough compass, not a promise, especially when a set is moving fast.
HTTPS in transit and normal safeguards for stored account data. Private collections do not go public unless you publish them. Use a strong password; we cannot do that part for you.
Cancel from account settings whenever you want. Premium stays active through the end of the period you already paid for, then you drop to free-tier limits.
Still have questions?
Use the form below—we read what you send and reply when we can.
Send us a message
You can also reach out to us directly at support@hitvaulthq.com