HitVault

Privacy Policy

Last updated: 8/22/2025

1. Introduction

This Privacy Policy explains how HitVault, LLC ("we," "our," or "us") collect, use, disclose, and safeguard your information when you use our website, services, and any other sub-domains or products. We are committed to protecting your privacy and personal information.

2. Information We Collect

2a. Personal Data

We and our service providers collect the Personal Data set forth below in order to provide our Site to you, or because we are legally required to do so. If you do not provide the Personal Data we request, we may not be able to provide you with our Site. The Personal Data we and our service providers collect includes but is not limited to:

  • Account information (name, email address, password)
  • Profile information, username, avatar
  • Collection and inventory data
  • Transaction information
  • Communication preferences

2b. Non-Personal Data

Please note that we use certain third party service providers on our Site to enhance your experience or deliver certain services. These providers may collect Data about you in performing their services and/or functions on our Site. We do not control these third parties and they are not covered by this Privacy Policy.

  • Device information (e.g., IP address, browser type, operating system, device type, unique device identifiers, and mobile network information)
  • Usage information (e.g., how you use our Site)

2c. Sensitive Data

When you use our Site to make payments or purchase products or services, third-party service providers acting on our behalf process payment information, including payment card details and billing addresses. Any Personal Data collected by such third party will be subject to the third party's privacy policy, rather than this Privacy Policy.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions
  • Send you important updates and notifications
  • Improve our services
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Business partners with your consent

5. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

6. California Privacy Rights (CCPA)

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of Personal Data about you by HitVault, LLC to third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to support@hitvaulthq.com:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to access your personal information

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@hitvaulthq.com